Alex Hoy | Mediator
Helping people resolve disputes through a confidential, impartial and structured mediation process.
Melbourne based | Working nationally
Nationally Accredited Mediator (AMDRAS)
Mediation is a confidential, structured process where people work together to resolve a dispute with the assistance of an independent mediator.
As a facilitative mediator, I do not decide who is right or wrong or impose an outcome. Instead, I guide the conversation, help clarify the real issues and support the parties to explore options so they can develop their own mutually beneficial agreement.
For many disputes, mediation has proven to be faster, more flexible and cost-effective than litigation. Because parties actively participate in creating the outcome, agreements are often more practical and more likely to be followed.
I accept referrals from the public, businesses, legal services and similar professional organisations.
Why choose mediation?
Professional Member of
Resolution Institute
A calm, impartial and practical approach to dispute resolution.
My approach
People make better decisions when they have the time, structure and support to have constructive conversations.
As a nationally accfacilitative mediator, I guide discussions with care, remain impartial throughout the process and help people identify the real issues and to work with their best interests. Mediation facilitates an environment where people work towards effective communication and developing their own solutions.
Alongside mediation practice, I work as a paralegal in a community legal service while I complete a Juris Doctor at RMIT University. Earlier in my career, I worked across journalism, broadcasting, career advice and the performing arts, where I learned to listen, collaborate and remain calm under pressure.
My goal is simple: to help people move difficult conversations forward with respect, clarity and practical outcomes.
A guide to my fees
ACTUAL COSTS WILL BE DISCUSSED AND AGREED UPON DURING INTAKE, AND I’M COMMITTED TO FULL TRANSPARENCY
Access to Mediation
Everyone should have the opportunity to consider mediation, regardless of their financial circumstances.
Where appropriate, I may offer reduced-fee or pro bono mediation in cases of financial hardship or where there is a broader public benefit.
Accomodations will be made for anyone with different access needs.
Is this the right service?
I generally accept appointments and referrals involving:
Civil disputes
Commercial disputes
Consumer disputes
Neighbour disputes
Workplace disputes (where appropriate)
Other matters suitable for voluntary mediation
I generally do not accept:
Family Dispute Resolution (parenting or property matters requiring an FDR practitioner)
Matters involving significant family violence
Matters where I do not believe the parties can participate voluntarily or safely
Matters outside my experience where another mediator would better serve the parties
MEDIATION IS A VOLUNTARY PROCESS, BOTH PARTIES SHOULD BE WILLING TO ATTEND VOLUNTARILY.
I DO NOT PROVIDE LEGAL ADVICE TO EITHER PARTICIPANT WHILE ACTING AS A MEDIATOR, AND I ENCOURAGE PEOPLE TO OBTAIN INDEPENDENT LEGAL ADVICE WHENEVER THEY CONSIDER IT APPROPRIATE.
Book a free and confidential 20-minute discussion, no obligation
For lawyers and professionals
I welcome referrals from legal practitioners community legal services, government agencies, people and culture in businesses, not for profit organisations and other professionals.
If you’d like to discuss whether mediation is appropriate for a client or matter please get in touch. I’m happy to talk through the process, suitability and any practical considerations before a referral is made.
Using a trauma-informed approach, I aim to make referrals straightforward, communicate clearly throughout the process and treat every participant with professionalism and respect.
Referrals can be sent directly to [email protected]
FAQs
Reasonable accommodations will always be made to ensure anyone can access my services.
If you require any adjustments to participate safely and effectively, please let me know before the mediation.
What is a mediation?
Mediation is a confidential, structured process where an independent mediator helps people discuss a dispute and explore options for resolving it.
The mediator does not decide the outcome. The participants remain in control of any agreement they choose to make.
Can I bring in a support person or lawyer?
Yes, by agreement with the other party and/or the mediator.
Participants are welcome to bring a support person, lawyer or other representative to mediation where appropriate. If someone else will be attending, I ask that this is discussed with me beforehand so appropriate arrangements can be made.
Participants should attend with authority to negotiate and, if they choose, to reach an agreement during the mediation.
Is the outcome legally binding?
If an agreement is reached, I can assist the participants to record the outcome in writing.
Whether an agreement is legally enforceable depends on the circumstances. Generally it is not the same as signing a contract.
Participants are encouraged to obtain independent legal advice if they require advice about the legal effect of any agreement.
Do you provide legal advice?
No.
While many lawyers and people working in legal services are mediators, people cannot give legal advice while engaged in their role as a mediator.
If legal advice would assist your decision making, I encourage you to obtain independent legal advice before, during and after the mediation.
We can discuss bringing your lawyer or other support into the mediation.
What if mediation isn't suitable or we don't reach agreement?
Mediation is not appropriate for every dispute, and part of my role is to consider whether it is likely to be safe, appropriate and productive for everyone involved.
If mediation does not result in an agreement, participants remain free to explore other options, including obtaining legal advice or pursuing other dispute resolution processes.
Is mediation confidential?
Mediation is conducted on a confidential basis, subject to any legal obligations or agreements between the participants. The details of confidentiality will be explained before the mediation begins.
Some mediation processes such as court-ordered or workplace mediations may involve different reporting or documentation requirements. These will always be explained to the participants before the mediation commences.